Even the most perfect sales call can be botched by inadequate closing phrases. It’s easy to chalk this up to common sense, but there’s actually some fairly solid evidence behind email response rates and closing line clarity. See all integrations. Here are some CTAs you can use to end your emails: Make your call-to-action as clear and simple as possible. Check out these sample ones: 6. No one wants to write emails prospects will forget in five minutes. As you read through them ask yourself two simple questions: ... Drop me a line if I … Yet a few stand out, especially in how they close … ", 17. If you write powerful sales email closing lines, the recency effect will amplify its impact. "I saw your tweet about hiking the Appalachian Trail -- that’s impressive. We're committed to your privacy. Your email closing line can be a great way to introduce your products or services to a prospect without seeming overly pushy. Closing Remark: As discussed above, use a professional email closing, unless you are sending an email to a close friend or colleague. Closing line “Thanks, and please let me know if you have any questions.” Explanation. ", 9. Getting people to slow down enough to actually absorb your emails is challenging. ", "Two years later, that company was acquired for $30 million. ", 13. The first Business Letters of the closing line should be capitalized and a comma is to be put immediately after it marking the end of the main part of the letter. "Two years later, that company was acquired for $30 million.". A toolbox is a simple idea – you just start keeping a list of common and useful expressions – perhaps on your desktop or in a notebook next to your keyboard? In the past, have you tried encouraging current employees to share their thoughts? But ending a letter is not an ideal venue for tinkering with language or otherwise reinventing the wheel. ". Email closings are important, especially for business emails. I look forward to hearing from you. Never leave your prospect without a clear idea of what to do next. If a closing line can be so meaningful, so important, why are emailers squandering the opportunity, putting no thought in the closing? ", 5. Have you tried Yamadaya on the Westside? Are you interested in learning more about our product? For example, a closing line might look like this: ", "Is it currently a priority to improve [insert business goal]? How long have you been into backpacking? Here are a couple of email closing lines that involve extending a simple offer to your prospects: Pointing out a minor problem and offering a solution can help you add value to your messages. "Are you ready to discuss pricing, or would you like me to hop on the phone with your legal team? ), you don’t need a formal sign off. 30 Email Opening Lines that Work ", "Food for thought: Half of [insert type of business] don't comply with new regulations. Want to build rapport? Opening and Closing an Email / Letter, Apologising Phrases, Giving Information, Complaining in … Manage all your contacts, deals, emails, files, and more in one place. For example, if a prospect has downloaded an ebook from you, base the questions you ask on the content they’ve already engaged with. Read on for ideas for closing strong (and check out these terrible email closing lines so you know how not to end a message). Email Closing Lines. Start your 14-day free trial today. Sound good?". The closing of your business email. ", 2. ", 4. Here's how. Proper email closings is a key part of any successful message. Curiously, these emails tend to fall into a typical pattern (maybe they all went to the same email school or use the same Mailchimp template). "I was watching a documentary about Alaskan polar bears this weekend. The recency effect might not be too helpful at the grocery store, but it definitely works in your favor when emailing prospects. "Email me by [date] to confirm [next step]. When you identify commonalities, you make yourself more familiar and it can be easier to strike up a conversation. The email closing line you select will depend on what outcome you’re trying to achieve. But email subject lines don’t convince people to convert––the closing line does. Closing line “Thanks, and please let me know if you have any questions.” Explanation The line says to the employer, “I am interested in the position and ready to fire back an email or hop on the phone to answer any questions you might have.” The sentence is better than, “Thanks, and I hope to hear from you.” It shows you’re engaged and won’t sit back waiting for a response. Free and premium plans, Content management system software. While you’re not encouraging a dialogue with your prospect, you’re giving them information that makes it clear why your product or service is important to them. While you might have a product or solution you want to push, you want to absorb as much information as possible to ensure you’re giving your prospects the right offer. 14. "Some food for thought: Half of all local businesses don’t comply with the new regulations.". Not only will your message be more memorable, but your prospects will be more motivated to respond. There’s nothing wrong with reusing some standard phrases if it helps save you time and communicate clearly. We use cookies to ensure that we provide you with the best experience on our website. Copper is a trademark of Copper CRM, Inc., registered in the U.S. and in other countries. Those who are concerned about being perceived favorably wonder about how to leave the appropriate tone, close with the intended meaning getting across as well as how not to look redundant by always including the same closing. "Have you tried any of those strategies? When you look at it from that perspective, it’s easy to see that it can be just as important as your subject line! In most B2B emails, CTAs form the email closing line. Plus, your email should end with a clear, specific, and relatively simple next step. But, a close colleague or long-time friend? Your email closing line sets the tone for how you end your message. Get the latest business tips delivered to your inbox. By signing up, I agree to Copper’s privacy policy & terms of service. To kickstart an initial exchange or engage a prospect that’s gone silent, extend an offer he won’t be able to refuse. What was the application process like? To help you find the right words when you need them here are 20 great expressions for closing an email. Not only will your message be more memorable, but your prospects will be more motivated to respond. Leave too much flexibility for prospects in making the decision, and they’ll delay it, providing time for doubt to set in and the effectiveness of your pitch to wear off. ", 24. ", 18. Just like in our everyday life, people like to be appreciated. "I love ramen as well. "I noticed on your website that you just opened another location, which means you’re probably looking for sous chefs. Letter Closings – How to End an Email (Examples) The closing of a business email doesn’t need to be lengthy, and it doesn’t need to be overthought. A call-to-action is probably the most obvious way to end an email. Free and premium plans, Sales CRM software. By extending an offer that clearly benefits your prospect, you’re able to establish yourself as someone just looking to help. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '8b01120c-e721-4bc2-bdb6-484c287042cd', {}); A well-chosen question can turn a one-way exchange into a dialogue -- and talking with your prospect is always better than talking at them. ", 26. Thanks to the recency effect, people have the best recall for the last items on a list. Ask about a commonality or something about the prospect you found during research. See below for examples of both. Your email closing line is a great way to prompt prospects to share more information about their needs, challenges, and priorities. ", 10. It’s like an Irish exit at a social gathering — it happens sometimes, and everyone understands. "Looking forward to walking you through our POS tool. You probably already have 2 or 3 sentences you reuse again and again. HubSpot also recommends upgrading your email signature using our free Email Signature Generator. Focus on establishing trust and credibility at this stage. To make a stronger impact, pay close attention to where your prospect is in the sales funnel and what information they might need at that stage. To help you find the right words when you need them here are 20 great expressions for closing an email. So, if your letter is actually a hard copy, leaving some space under the end of the letter will be enough for your signature to fit. Want me to send it your way? In sales, an effective closing phrase can make the difference between success and failure. However, you want to be sure that the call-to-action you’re giving aligns with where the individual is in the sales process. To help you write stronger emails that get more replies and conversions, here are some powerful email closing lines to use in different scenarios. "After analyzing your site, I’ve found a couple places to improve design accessibility. Use your final line to deliver a bonus tidbit about their results, like so: 19. This is particularly useful if you’re trying to stay top-of-mind to prospective customers who may still be considering your product or solution. With these powerful closing lines, your message will linger. Ending your emails with a statement, fact, or just some food for thought can make prospects think about your message for the rest of their day. "Did the ebook you downloaded change the way you think about prefab methods? That’s where a surprising or thought-provoking statement comes in: Not only will it grab your prospect’s attention in the moment, but it’ll leave your message on her mind the rest of the day. ", "I love ramen as well. Too much choice can be overwhelming -- so if you want prospects to immediately take action, give them one or two concrete options. ", 7. Aside from serving as a closing, this kind of closing also leaves the recipient feeling good. Should I write up my results? Sometimes, the best route to ending professional correspondence is to keep it simple and go with classic sign-offs that get the job done without being wordy or complex. It’s just a word or a short phrase, followed by your signature, and yet finding the right tone to close your email often requires a surprising amount of thought and finesse. This blog post is a few years old but still timely: Liz Danzico makes us think about our Email Closing Lines. The last line of your email should make just as much of an impression as the first, and you should be giving an equal amount of attention to your email closing line as you are the subject line. In that case, consider using a semi-professional closing remark. 17 Terrible Email Closing Lines 1) “Is [product] something you’d be interested in?” The answer might seem obvious to you, but the buyer needs more information before they can definitively say whether your product could be a good fit. For example: I look forward to your reply. I'm tired of closing my emails with, "Regards", "Cheers", or, "Yours sincerely". We spend a lot of time focused on writing the perfect email subject line. Free and premium plans, Customer service software. Learn how to generate more leads and revenue right from your inbox. Closing Off with a Signature First and foremost, one of the most common ways you close out a letter formally is by leaving your signature. It’s important to keep in mind that not all of these opening lines will be appropriate for every email you send. ", "I've also a fan of [type of music]. "Is it currently a priority to improve customer wait times? Here are some ideas: 11. What you write when you end an email makes a difference. @ajavuu. Did you already mention a customer who saw success with your product? Regardless of the email closing line you choose, make it personal. Closing lines for emails January 8, 2012 3:37 PM Subscribe. But som… To find detailed information about how cookies are used on this website click Find out more. Use this opportunity to ask a question that helps create a dialogue with your prospects. That’s why closings need to focus on a clear and specific action you want your readers to take. To get your prospects to the next phase of the process, you need to have a strong closing. "Please let me know by [date] if you are ready to [next step]. Email Opening and Closing- Same or Different Decide if each pair of sentences below has the same or different meaning (don’t worry about formality yet) Opening Dear Sir or Madam/ To whom it may concern Thank you for your email yesterday/ Thanks for your email yesterday. Are you available on Wednesday 3 p.m. or Thursday at noon?". Take a look at these hypothetical CTAs: 23. Once you’ve created a sense of urgency, the prospect will naturally be inclined to see how your product can help. In case of you a personal email, we recommend semi- professional statements or remark because there is a scope of being lenient. 1. “Regards” Sometimes a thought-provoking statement can get your prospects to stop what they’re doing and pay attention. "Did you know many lawyers will purposely insert invalid clauses in business contracts? If this is a physical letter, first sign your name in ink, and then list your typed signature below. A closing line The last line of your email should not only share gratitude with the recipient for reading your message but also include a call-to-action or statement that will either motivate the recipient to respond or shows you anticipate a response. A closing line, word or phrase tells the reader that the email has concluded without him having to guess whether something got cut off in the process. No credit card required. If you’re trying to set up a live training or call, offer the date and time rather than leaving it open. While it takes more time to tailor each closing line to the specific prospect you’re connecting with, a more detailed and targeted message can increase conversions and help you significantly improve email replies. You’ll simultaneously add value and incentivize him to answer. Your email closing line sets the tone for how you end your message. You can use the same sentences in several places, but try to add variety if you can. You may unsubscribe from these communications at any time. ", 27. Have you tried [insert restaurant name]? ", 22. Here are a couple examples: 1. ", 8. I have a couple more ideas for how we could help. I happen to know a couple great ones -- would you like an intro? Encourage your prospects to open up about the challenges they’re facing or the goals they’re looking to accomplish. However, you don’t want to overextend yourself or try to bait-and-switch your prospects. As a writer, you may revel in finding new ways to get your point across—to avoid communicating formulaically. Email Closing Statements As mentioned above, a professional closing statement or email closing sentence must be used unless the mail you are writing is going to your friend or a relative. I look forward to meeting you next Tuesday. You can credit this phenomenon for the bizarre purchases you make after forgetting your shopping list at home -- rather than remembering the most essential items (milk, cheese, bread), you usually remember whichever items you’d written down last (like teriyaki sauce and ice cream.). "Simple" and "specific." For example: 21. Premium plans, Connect your favorite apps to HubSpot. Ending with an interesting question is also valuable for learning more about prospects. Don't let your message peter out at the last minute -- use these powerful email sign offs to end as strong as you started. Written by Aja Frost "Did you know most senior managers have never undergone leadership training? I look forward to seeing you. The best email closing lines. Just type a “key” and Type Pilot will substitute it with an appropriate phrase. An important client or your boss, for example, will probably require something from the “formal” category. ", 16. may be the last part of the email but it is one of the most important parts as it gets many people confused- I used to be confused too.. Just what you want: another email! 10 best letter closings for ending of a formal business letter. Are you planning on seeing any on your upcoming vacation?". ", 15. If it doesn’t work for them, you can always suggest something new. aligns with where the individual is in the sales process. Stay up to date with the latest marketing, sales, and service tips and news. Author and email etiquette expert Judith Kallos suggests that you use common sense when writing email closings. ", 20. However, the personalized approach makes your prospect the center of attention––proving that you’re paying attention and increasing the chances that you’ll get a reply. One solution that works for many people is to begin building a “toolbox” of useful phrases. An unprofessional email closing has the opposite effect. It leaves readers with a memorable thought, prompts them to take action, or gives them a can’t-resist proposition that encourages them to reach out for more. - to make a reference to a future event - to repeat an apology - to offer help 10 Good Closing Lines: If you require any further information, feel free to contact me. Read on for ideas for closing strong (and check out these terrible email closing lines so you know how not to end a message). If this is an email letter, simply add your typed signature below your sendoff. Formal tones convey a sense of professionalism and help maintain your company’s image. The body of your email might well be perfect, but it can all go awry if you use the wrong sign-off. We often hear how writing emails in English can cost just too much time. The topic of how to sign-off an email is one that has perplexed and concerned many a Netizen. "What does your most productive day look like without a solution in place?". Focus on building trust, listening to what your prospect is looking for, and ultimately giving them an action that moves them to the next phase of the sales funnel. There are so many ways to end business e-mails and it’s quite easy to get confused on which closing remark to use for what e-mail. Here are some ideas of thought-provoking statements you can use to close an email: Ending your email on a statement rather than a question can help create a sense of urgency. The operative words? "I did some research, and I noticed your company’s Glassdoor reviews are fairly low. "How did you maintain hiring quality as you scaled? For more information, check out our privacy policy. If you write powerful sales email closing lines, the recency effect will amplify its impact. Need to get past the gatekeeper of a business? Marketing automation software. "According to this Deloitte report, smartphone shoppers are 14% more likely than non-smartphone shoppers to convert in store. You don’t want to push for an action or behavior beyond what your prospect is prepared for. You don’t always need to end your emails with a question in order to get a reply. "Did you know most of your competitors already have a solution like this in place?". The email closing line you select will depend on what outcome you’re trying to achieve. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Your opening line can be anywhere from 20 percent to 30 percent of the entire message. Cengage, 2010) - "Business letters that begin with a first name--Dear Jenny--can close with a warmer ending [such as Best wishes or Warm regards ] than Sincerely ." There’s one exception to the rule of always ending with professional email endings: If you don’t start your email with a salutation (“hi, “hello,” “hey,” etc. Make sure to include your contact information in your letter. (Jeff Butterfield, Written Communication . The line says to the employer, “I am interested in the position and ready to fire back an email or hop on the phone to answer any questions you might have.” The sentence is … They’ll want to reach out to see what you can do to help. So, let me show you how I got through my confusion. For example, downloading a free ebook isn’t a big ask for someone in the awareness stage of the sales cycle, but they’re not likely to sign up for a free trial so early.